Frequently Asked Questions

Yuri Tools is the brand name of YURI TOOLS IMPEX LLP, a Mumbai-based tools and industrial products company available through yurigroup.com.

YURI Tools and DAYURI Tools are product-level brands under Yuri Tools.

YURI Tools focuses on dependable tools and accessories at competitive pricing.

DAYURI Tools is the premium-performance product brand created for professionals who need enhanced performance and stronger capability.

Yuri Tools offers power tools, abrasives, cutting wheels, grinding wheels, flap discs, fibre discs, diamond saw blades, TCT saw blades, core drill bits, hand tools, measuring instruments, accessories, and spare parts.

You can request a quote by contacting Yuri Tools with the product name, quantity, delivery location, company details, and contact information.

Yes. Yuri Tools accepts bulk order enquiries. Pricing and availability may depend on product type, quantity, delivery location, stock status, and quotation terms.

Yes. Dealer and distributor enquiries are welcome. Approval depends on business profile, location, product category, supply terms, and internal review.

Orders are generally delivered within 7 to 10 working days depending on location, courier availability, product type, and dispatch status.

Remote locations may take additional time.

Yuri Tools may offer free shipping on selected orders. Shipping charges, where applicable, may depend on product type, quantity, location, order value, courier serviceability, and quotation terms.

No. Yuri Tools currently does not offer Cash on Delivery services. Orders must be prepaid through available or approved payment methods.

Yes. GST invoice is provided for eligible orders. Customers should provide correct billing details and GST information before invoice generation.

Cancellation may be possible only before order confirmation, packing, or dispatch, whichever happens first.

Once the order is confirmed, packed, or dispatched, cancellation may not be possible.

Most Yuri Tools products are non-returnable and non-refundable once sold.

Replacement may be reviewed only for damaged, faulty, wrong, or incomplete products reported within 72 hours after delivery.

Report the issue within 72 hours after delivery with invoice details, product photos, packaging photos, and a clear unboxing video.

Yes. For damaged, faulty, wrong, or missing item claims, an unboxing video is required.

The video should start before opening the parcel and must show the shipping label, all sides of the package, opening process, product received, and the issue clearly.

For approved replacement cases related to direct purchases from Yuri Tools, Yuri Tools will bear the eligible reverse shipping cost.

If the product was purchased from a dealer, distributor, reseller, marketplace, or third-party seller, the claim must be raised with the respective seller. The dealer or seller is responsible for handling the case.

No. Yuri Tools does not provide warranty, repair service, servicing, or maintenance support unless specifically mentioned in writing on the invoice, quotation, product document, or official communication.

Abrasives are consumable products. Their life depends on machine RPM, material type, application, pressure applied, operator handling, and usage technique.

Yes. Abrasive products may break if used incorrectly, dropped, mishandled, used on the wrong machine, used above the recommended RPM, or used for the wrong application.

Always follow safety guidelines.

Select the product based on material type, wheel size, RPM rating, machine compatibility, and application such as cutting, grinding, polishing, or finishing.