Reviews & Testimonials Policy
Reviews & Testimonials
Real Feedback
Yuri Tools may collect and display reviews, testimonials, feedback, or business references from customers, dealers, distributors, and business partners.
This policy explains how reviews and testimonials may be collected, reviewed, and displayed.
Who May Share Feedback
Feedback may be collected from:
- Customers
- Dealers
- Distributors
- Resellers
- Business buyers
- Industrial users
- Workshop users
- Procurement partners
Types of Feedback
Feedback may relate to:
- Product experience
- Product availability
- Dispatch experience
- Business support
- Dealer or distributor relationship
- Bulk order experience
- Customer support
- Overall brand experience
Review Moderation
Yuri Tools may moderate reviews or testimonials before publishing.
We may reject or remove content that includes:
- Abusive language
- False claims
- Misleading information
- Competitor promotion
- Private information
- Irrelevant content
- Offensive statements
- Unsupported product claims
- Unsafe usage advice
Genuine Feedback
Yuri Tools aims to display genuine and relevant feedback where applicable.
Negative feedback is not rejected only because it is negative, but it may be reviewed for accuracy, relevance, and respectful language.
Use of Testimonials
By submitting a testimonial, customer feedback, or business review, the person or company may allow Yuri Tools to use it on the website, marketing materials, catalogues, social media, or business communication, unless otherwise agreed in writing.
Reporting a Review Concern
If you believe a review or testimonial shown on the website is inaccurate, misleading, or inappropriate, please contact us.
Email: inquiry@yurigroup.com
Telephone: 022-23028700