Terms & Conditions

Terms & Conditions

Terms of Use

These Terms & Conditions explain the rules for using the Yuri Tools website, submitting enquiries, requesting quotes, placing orders, and interacting with Yuri Tools.

By using this website or placing an order, you agree to these terms.

Business Details

Brand Name: Yuri Tools

Website: yurigroup.com

Legal Business Name: YURI TOOLS IMPEX LLP

Address: Office No. 1, 314-314F, Yusuf Manzil, Christ Church Lane, Sir J. J. Road, Byculla, Mumbai, Maharashtra, 400008

GSTIN: 27AACFY5072C1Z8

Telephone: 022-23028700

Email: inquiry@yurigroup.com

Website Use

You agree not to:

  • Misuse the website
  • Submit false information
  • Interfere with website security
  • Use the website for fraudulent or unlawful activity
  • Attempt unauthorized access
  • Copy content without permission

Brand and Product Names

Yuri Tools is the brand name of YURI TOOLS IMPEX LLP.

YURI Tools and DAYURI Tools are product-level brands used for tools, abrasives, accessories, and related product categories.

Product names, logos, marks, descriptions, and images are used for business, product identification, and customer information purposes.

Product Information

Yuri Tools aims to provide accurate product information. However, product images, packaging, specifications, availability, pricing, and product details may change without prior notice.

Customers should verify product suitability before purchase or use.

Pricing and Availability

Product pricing and availability may vary based on product type, quantity, order value, location, stock status, and quotation terms.

Submitting an enquiry or placing an order does not guarantee product availability or order acceptance.

Order Confirmation and Cancellation

Orders may be processed after payment confirmation, product availability check, and order acceptance.

Cancellation may be allowed only before order confirmation, packing, or dispatch, whichever happens first.

Once an order is confirmed, packed, or dispatched, cancellation may not be possible.

Payment gateway charges, processing charges, or applicable deductions may apply to approved cancellations.

Yuri Tools reserves the right to cancel suspicious, fraudulent, incorrect, unavailable, or unserviceable orders.

Shipping and Dispatch

Shipping timelines are estimates and may vary based on product type, delivery location, courier serviceability, holidays, logistics delays, and unforeseen circumstances.

Shipping may be free for selected orders, while charges may apply in other cases depending on product, quantity, location, order value, and dispatch terms.

Returns, Replacement and Refunds

Products are non-returnable and non-refundable once sold, except for approved replacement or refund cases involving damaged, faulty, wrong, or incomplete products reported within 72 hours after delivery.

Replacement claims must include valid proof, including an unboxing video where required.

Refunds are not offered as a general return option and may be approved only in selected cases.

Product Usage and Safety

Customers are responsible for selecting the correct product and using it safely.

Industrial tools and abrasive products should be operated only by trained users with proper PPE and correct machine compatibility.

Yuri Tools will not be responsible for damage, injury, loss, or product failure caused by misuse, wrong application, unsafe handling, incorrect RPM, incorrect machine compatibility, mishandling, or wear and tear.

Limitation of Liability

Yuri Tools will not be liable for indirect, incidental, or consequential losses caused by website use, product misuse, delivery delays, third-party services, unsafe operation, or incorrect customer information.

Changes to Terms

Yuri Tools may update these Terms & Conditions from time to time. The updated version will be published on this page.